Boat Rental World GmbH Privacy Policy
Effective Date: 01/10/2021
1. Introduction
This Privacy Policy ("Policy") describes how Boat Rental World GmbH ("we," "our," "us") collects, uses, and shares your personal data when you access and use our website, mobile applications, and other services (collectively, "Services"). By using our Services, you agree to the collection and use of information in accordance with this Policy.
2. Data We Collect
Data You Provide to Us
- Account Registration: When you create an account with us, we collect personal information such as your name, email address, phone number, and password.
- Profile Information: You may choose to provide additional information such as a profile picture, biography, and spoken languages. This information helps you maximize your experience with our Services.
- Transactions and Payment Information: When you make a booking or list a boat, we collect payment and billing information to process transactions. This includes credit card numbers and associated payment details.
- Communications: We collect data when you communicate with us, such as through customer support or when you respond to our emails.
Data Collected Automatically
- Usage Data: We collect information about how you interact with our Services, including the pages you visit, links you click, and actions you take.
- Device Information: We collect information from the devices you use to access our Services, including your IP address, operating system, browser type, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to recognize you and your device(s) and to improve your experience on our platform. For more details, see our Cookie Policy.
Data from Third Parties
- Social Media: If you link your social media accounts with our Services, we may receive information from those accounts, such as your profile data.
- Third-Party Services: We may receive information about you from other sources, including third-party services that help us update or supplement our records.
3. How We Use Your Data
We use your personal data to:
- Provide and Improve Services: We use your data to operate, maintain, and enhance our Services, including to process transactions, facilitate bookings, and improve user experience.
- Communicate with You: We use your data to communicate with you about your account, respond to inquiries, send updates, and inform you about changes to our Services or policies.
- Marketing: With your consent, we may use your data to send promotional materials, including newsletters and special offers, and to tailor the marketing content to your interests.
- Security and Fraud Prevention: We use your data to maintain the security of our platform, detect and prevent fraud, and enforce our terms and policies.
- Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce agreements.
4. How We Share Your Data
- With Other Users: When you interact with other users (e.g., booking a boat or listing a boat), certain information such as your name, profile, and contact information may be shared to facilitate the transaction.
- Service Providers: We share your data with third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are obligated to protect your data and use it only for the purposes specified by us.
- Legal Requirements: We may disclose your data if required by law, court order, or government regulation, or if we believe such action is necessary to protect the rights, property, or safety of Boat Rental World GmbH, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.
5. Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal data at any time by logging into your account or contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
- Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookie Preferences: You can control the use of cookies through your browser settings.
6. Data Security
We implement a variety of security measures to protect your personal data, including encryption, firewalls, and secure access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your data may be transferred to and processed in countries outside of your own, including countries that may not provide the same level of data protection as your home country. By using our Services, you consent to such transfers.
8. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.
9. Children’s Privacy
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include a new "Effective Date." We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Boat Rental World GmbH
Baarerstrasse 77, 6300 Zug
Email: info@boatrentalworld.com
